The membership platform built for real professional bodies, member organisations and trade associations.
Not adapted from a CRM.
Most membership platforms are general-purpose tools with a membership module bolted on. VeryConnect was built the other way around. Here’s what that looks like in practice.
Sound familiar?
Most membership organisations arrive at VeryConnect running on some version of the same setup. A spreadsheet that became critical infrastructure. A CRM that was never quite right for membership, adapted with workarounds until it sort of worked. A payment processor that doesn’t talk to anything else. An events tool that lives in its own silo.
The renewal chase is manual. The event sign-ups don’t connect to the member record. Nobody knows which members are at risk of lapsing until they’ve already gone.
This is not a team problem. It’s a tooling problem. And that is what VeryConnect was built to fix.
Take what fits, leave what doesn't.
VeryConnect is modular. It can be configured however you like it. Some organisations come to us needing everything listed below. Others need two or three things done properly, and nothing else. You choose the modules that match how your organisation actually works, and we build from there.
Member records and CRM
One record per member, updated automatically and visible across your whole team. No more asking who has the latest version of the spreadsheet, or discovering that the data in your events system doesn’t match what’s in your CRM.
Replaces: Disconnected databases, manual data entry, and the spreadsheet that quietly became load-bearing infrastructure.
Outcome: Your ops manager stops being the only person who knows where anything is.
Renewals and payments
Automated renewal workflows, integrated with your payment provider, logged without anyone touching it. Membership fees come in on schedule. Lapsed members get the right reminders at the right time. Exceptions surface themselves rather than hiding in a spreadsheet column nobody checks.
Replaces: Manual renewal reminders, invoice chasing, and payment records that live in a separate system with no connection to the member profile.
Outcome: Renewals run. Your team focuses on members, not admin.
Events
Registration, ticketing, attendee tracking, and post-event records all connected to the member profile automatically. Manage everything from first announcement to post-event report without switching between tools or reconciling spreadsheets afterwards.
Replaces: Eventbrite plus a separate registration form plus a manual attendee list you export, clean, and try to match against your member database.
Outcome: You know who attended, who didn’t, and what that means for their engagement score.
Communications
Targeted campaigns drawn directly from your live member data, with open rates, click tracking and engagement signals fed straight back into the member record. Segment by membership type, event attendance, renewal status or any combination, without relying on outdated exported lists.
Replaces: Email campaigns running off a separate export that is always slightly behind your actual membership. Segments that drift. Lists that don’t match.
Outcome: Your comms reflect reality. The data and the message are finally in the same place.
Reports and analytics
Your board wants a retention report. Your ops manager wants to know which events are driving renewals. Your CEO wants to understand where member growth is coming from. Right now, building those answers takes hours. With VeryConnect, they are already there.
Pre-built reports cover the metrics most membership organisations need from day one. Custom reports and dashboards let you go further when you need to. Everything exports cleanly to Excel or other formats for board packs, committee meetings, or sharing with people who will never log into the platform.
Replaces: Manual reporting built in spreadsheets, data pulls from multiple systems that never quite match, and the half-day task of answering a question your CEO asked on Monday.
Outcome: The data your leadership needs is available when they ask for it, not three days later.
Engagement and retention
An engagement score per member, built from their real behaviour across events, communications, logins, and renewals. See which members are pulling back before they lapse. Know who to call before the renewal reminder goes unanswered. This is the thing your board wants to know about and that most platforms cannot tell you.
Replaces: Finding out a member has gone when they don’t renew. Reactive lapse management. Board reports built on guesswork and historical renewal rates.
Outcome: Pick up the phone while there is still time to keep them.
A note on engagement scoring.
Most membership platforms track transactions: who paid, who attended, who opened an email. VeryConnect combines those signals into a single engagement score per member. It is the difference between a list of events and an early warning system. This is the module that tends to change how membership teams think about their work.
Community and content
Forums, member directories, news, and content publishing tools, all access-controlled by membership tier. Give members a reason to log in between renewals and events. The forum is not just a feature. It is the thing that makes membership feel like belonging to something, rather than paying an annual fee to receive a newsletter.
Replaces: A separate community tool bolted alongside your platform, or the absence of one entirely.
Outcome: Membership feels like belonging to something. Members stay engaged between the things you organise for them.
Security and compliance
GDPR-compliant by design. Two-factor authentication, SSL encryption, automated backups. Your members’ data is handled to the standard your board expects and your regulator requires, without you needing to build or verify it yourself. UK-hosted. Auditable. Ready for the questions your DPO will ask.
Replaces: Compliance anxiety. Manual data audits. Hoping your current setup is good enough and nobody looks too closely.
Outcome: Answer your data protection questions with confidence, not guesswork.
Not sure which modules you need?
Most organisations start with member records, renewals, and communications, then add from there as they settle in. We will help you work out the right combination for how your team actually operates. No overselling.
You don’t have to abandon what’s already working
VeryConnect connects to the tools most membership organisations already use. Stripe for payments, Xero and QuickBooks for accounting, Zoom for events, Mailchimp if you want to keep it. The integrations are there so you can move to a joined-up platform without losing the things that are working fine as they are.
Your team runs it. We handle everything else.
No IT department required.
The platform is designed for non-technical users. If your team can send an email and update a spreadsheet, they can run VeryConnect.
UK-based support team.
Not a ticket queue. Not a chatbot. A team based in Glasgow who understand how professional bodies and trade associations work, and who pick up the phone.
Onboarding included.
We handle data migration and build your configuration before you go live. Your team is trained before they are left to it. Nothing goes live until you are ready.
Branded to match your organisation.
Your member portal carries your logo, your colours, and your domain. Members experience your brand, not ours.
Need a new website for your organisation too?
Some of our customers come to us needing more than a member portal. If your public-facing website needs updating alongside your platform, we can help with that as well. It runs as a separate project, handled by our team, so you’re not managing two different suppliers through the same transition.
What organisations
like yours say
“We decided on VeryConnect after a thorough review of the market, and they won out from quite an extensive long and then short list. Given the requirements we had against the costs, it was pretty much only down to VeryConnect.
They were very accommodating and supportive throughout development and go-live for two instances of the product and have continued with this support after the launch.”
Chris Chinn, British Society for Paediatric Endocrinology and Diabetes (BSPED)
“VeryConnect has transformed the way we work. Both our employees and members benefit from a system that does so much for them and makes everything more efficient, leading to a much better experience overall.”
Charlotte Goodwill, CEO, Institute of Telecommunications Professionals
Switching platforms feels
riskier than staying put.
Here’s why it isn’t.
The question we hear most often from organisations that want to move is not about features or pricing. It’s: ‘What happens to our data?’ ‘What if something breaks?’ ‘What if the team can’t get to grips with it?’
These are fair questions. They are also the reason most membership organisations stay on a platform they have outgrown for longer than they should.
HOW IT WORKS
We scope it properly first.
Before anything is built or migrated, we map your current setup, your data structure, and how your team works. The statement of work is agreed before any work starts.
We handle the migration.
Your data moves across cleanly. Member records, payment history, event data. Nothing gets lost and nothing goes live until it has been checked.
Your team is trained before go-live.
We do not hand you a login and wish you luck. Your team is walked through the platform with your own data, your own configuration, before the switch is made.
We work to your timeline.
If your renewal cycle means you can’t go live in March, we do not go live in March. The implementation fits around your organisation, not the other way around.
Support does not stop at launch.
The UK-based team is available after go-live. The questions that come up in the first few months are expected. We are set up for them.
Most customers, whether they’re professional bodies, trade associations, membership organisations or clubs, are fully live within 8-12 weeks. The ones who say the switch was harder than expected are rare. The ones who say they wished they had done it sooner are not.
See if VeryConnect is the
right fit for your organisation.
We run a 30-minute call, not a 90-minute product tour. We’ll ask about your current setup. We’ll ask about your current setup, what’s working, what’s not and what you’re trying to achieve. If VeryConnect isn’t the right fit, we’ll let you know. If it is, we’ll show you exactly what it would look like for your organisation.
Frequently asked questions about association management software
What is a membership platform built for professional bodies?
A membership platform built for professional bodies is software designed around the way member-led organisations manage records, renewals, events, communications, payments and reporting. Instead of adapting a general CRM, it connects membership activity in one place so your team can see the full picture of each member.
Why do professional bodies need a specialist membership platform and not a general CRM?
Professional bodies often manage complex member types, renewals, committees, events, CPD, communications and reporting. A specialist membership platform helps bring those processes together, reducing manual admin and giving your team clearer insight into engagement, retention and member activity.
How is VeryConnect different from a general CRM?
VeryConnect is built for membership organisations rather than adapted from a sales CRM. It connects member records, renewals, payments, events, communications and engagement data, so your team can manage membership complexity without relying on disconnected tools or manual spreadsheets.
How much does VeryConnect cost?
Our platform cost depends on the size of your organisation, the features you need and the way you want the platform configured. VeryConnect is set up around each customer, so pricing reflects the modules, setup and support that are right for your organisation. You can learn more about the packages available here.
Can VeryConnect support professional bodies with complex membership structures?
Yes. VeryConnect can be configured around different member types, groups, permissions, renewal rules and communication needs.
This helps professional bodies manage complexity without forcing their membership model into a rigid system that was not designed for how they work.
Does VeryConnect help with member engagement and retention?
Yes. VeryConnect brings together engagement signals from events, communications, logins, renewals and other member activity. This gives your team a clearer view of which members are active, which are disengaging and where retention risk may be building before renewal time.
Can VeryConnect replace multiple membership tools?
VeryConnect can replace several disconnected systems, including separate tools for member records, renewals, events, email communications, reporting and payments. It can also integrate with systems you want to keep, such as accounting, payment and communication tools.
Is VeryConnect suitable for teams without technical support?
Yes. VeryConnect is designed for membership managers, operations teams and senior leaders, not developers. The platform is configured for your organisation, with setup, migration, onboarding and support handled by the VeryConnect team.
How long does it take to move to a new membership platform?
Most VeryConnect customers are fully live within 8 to 12 weeks, depending on the scope of the project, data migration and configuration required. The process is planned around your organisation, including your renewal cycle, internal capacity and go-live requirements.
Can VeryConnect be branded for our membership organisation?
Yes. Your member portal can carry your organisation’s logo, colours and domain, so members experience your brand when they log in. VeryConnect can also support a wider website project if your public-facing site needs updating alongside your membership platform.
Is VeryConnect the right membership platform for our professional body?
VeryConnect is a strong fit for professional bodies that need a connected platform for membership data, renewals, payments, events, communications and engagement insight. A short conversation with the team can help you understand whether it matches your current setup and future goals.