Member portal software for membership organisations
Give members one place to manage their membership, access resources, book events and connect with your community.
VeryConnect brings your member portal together with your CRM, payments and communications, helping your team keep information connected and reduce everyday admin. Choose the features and member experience that suit your association, professional body or membership organisation.
Make membership easier for your members and your team
A member portal is a secure online area where members can access your organisation’s services and manage their relationship with you. It should make everyday tasks straightforward, whether someone is updating their details, renewing their membership or finding a resource. Members get convenient access to the things they need, while your team spends less time handling routine requests.
With VeryConnect, those interactions connect to your wider membership management platform. Profile updates, bookings and payments sit alongside your membership records, giving your team a clearer view of each member’s relationship with your organisation. You can manage the member experience and the administration behind it together.
Choose the member portal features that fit your organisation
Your members’ needs should shape your portal. You might prioritise straightforward access to resources, events and renewals, or offer directories, discussion forums and mentoring alongside them. VeryConnect lets you choose the features that support your membership and configure the platform around how your organisation works.
Membership roles help you tailor access and communications for different groups. Applications, subscriptions and emails can be automated to suit your processes, while integrations connect the platform with other systems your team uses. You get flexibility to support your members without making every task a manual job.
Database
- Secure contact database
- Individual and group profiles with custom fields
- Reporting and statistics
- Engagement graphs
- Membership status tracking
- Notes and follow-up reminders
- Membership roles for personalised access and communications
Member area
- File repository
- Member-only resource area
- Digital membership card app
- Discussion forums
- Member newsfeed
- Mentoring portal
- Member directory with privacy settings
- Member to member direct messaging
Admin area
- Email campaigns and automated communications
- Events management
- Automated and manual membership applications
- Payment and subscription management
- Invoicing
- Integration with popular accounting systems
A better everyday membership experience
Put membership essentials within easy reach
Give members a central place to update their details, renew their membership, book events and access resources. Clear access to these essentials makes it easier to take part and get value from membership. It also reduces the routine requests arriving in your team’s inbox.
Give members control over their information
Members can update their own details and manage their directory privacy settings through the portal. Membership roles help your organisation provide access to relevant content and services. This supports more accurate records and an experience that reflects different members’ needs.
Understand how members are engaging
Use engagement graphs and reporting tools to explore how members interact with your organisation. Activity across resources, events and community features can help you identify what attracts interest and where participation is lower. Your team can use that insight to guide communications and improve the member experience.
Help members connect with each other
Member directories, discussion forums and direct messaging give your community ways to build relationships. Mentoring can add another route for members to share knowledge and support professional development. Choose the opportunities for connection that make sense for your organisation.
Learn more about how our Mentoring Software can work alongside your portal to support development.
A member portal supported by people who understand your organisation
Easy for your team to use
The admin interface is clean and easy to use, making it simple for your team to manage applications, events, and content. It’s quick to learn, so staff can get started with minimal training.
Ongoing support
Our team works with you during onboarding to get your portal set up properly, then stays available for ongoing support as your needs evolve. We’re UK-based and easy to reach.
A portal that feels part of your organisation
Your member portal is branded to reflect your organisation. If you also need a public website, VeryConnect can provide a connected website and portal experience. Members can move from discovering what you offer to accessing their membership through a consistent digital presence.
What should your member portal actually do?
Get a membership portal demo
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