Oomi (oomi) and VeryConnect (veryconnect) are both UK membership management platforms, but they take different approaches to complexity, configuration, reporting, integrations and ongoing support. This comparison explains where each platform is strongest and why VeryConnect may be the better fit for organisations that want connected membership management without unnecessary operational overhead.
In a nutshell
VeryConnect is a strong Oomi alternative for membership organisations that want CRM, renewals, payments, events, communications, websites and member engagement data connected in one configurable platform.
Oomi offers a broad, modular CRM with low-code configuration and specialist modules covering areas such as awards, fundraising, product sales, case management, examinations and accreditations. VeryConnect is likely to be the better fit when ease of use, visible engagement insight, transparent indicative pricing and a close relationship with the implementation team matter more than having the widest possible range of specialist CRM modules.
Both platforms are designed for membership organisations, including professional bodies and trade associations. The right choice therefore depends less on whether either system can manage members, and more on how much complexity your organisation genuinely needs, how it wants to work after launch and how confidently each supplier can demonstrate your priority processes.
VeryConnect vs Oomi at a glance
Overall approach
VeryConnect is a connected membership management platform that brings operational tools, member-facing experiences and engagement insight together. Its aim is to give teams one place to manage the complete membership relationship.
Oomi offers a broad, modular membership CRM alongside member portals, online communities, websites and digital services. Its extensive module range can support organisations with requirements across several different operational areas.
Core membership management
Both platforms can manage individual and organisational records, applications, renewals, payments, communications, events and member self-service.
Oomi advertises support for individual, corporate and joint memberships, as well as rolling and annual renewals. VeryConnect can support different membership types, tiers, organisational relationships, group structures, applications, workflows and payment rules.
Member engagement
Oomi provides member portals, communities, directories, private messaging and community reporting designed to help organisations understand member behaviour and preferences.
VeryConnect connects events, emails, portal logins, payments and other activity to the member record. Its real-time engagement score helps teams identify members who are active, those whose engagement may be declining and where attention may be needed before renewal.
Configuration
Oomi offers a modular CRM with low-code tools intended to give customers more control over configuration and future changes.
VeryConnect configures the platform around the organisation’s processes and terminology. Its in-house team can also support integrations and more specific requirements where standard configuration is not sufficient.
Specialist functionality
Oomi advertises a particularly wide selection of modules, including awards, fundraising, product sales, case management, examinations, training and accreditations.
VeryConnect includes functionality for events, communications, mentoring, CPD, communities, committees, directories, digital membership cards and membership websites. The emphasis is on connecting these activities to the wider member journey and maintaining a shared view of every relationship.
Reporting
Oomi provides customisable dashboards, internal reporting and data export capabilities.
VeryConnect provides operational dashboards, analytics, board-level reporting and engagement health views. Its particular strength is connecting engagement information from different areas of the platform rather than reporting on each activity in isolation.
Integrations
Oomi publishes integrations across finance, productivity, events, communications, learning, email and website systems. Examples include Xero, Sage, Power BI, Outlook, Moodle, Thinkific, Mailchimp, WordPress, Umbraco and Drupal.
VeryConnect publishes integrations with systems including Xero, QuickBooks, Stripe, GoCardless, WordPress, Outlook, Google Calendar, Mailchimp, Moodle, Dynamics 365, Salesforce, Blackbaud and ORCID.
The most important question is not which platform publishes the longest list. Buyers should establish whether each required integration already exists, what data it exchanges, how frequently it synchronises and who is responsible when something goes wrong.
Implementation
Oomi offers phased implementation over a period ranging from a few weeks to a few months. The timeframe depends on data, process changes, modules, integrations and the resources available within the customer’s organisation.
VeryConnect scopes the organisation’s processes, configures the platform, migrates data and trains the team. Customers also have an ongoing named contact after implementation.
Pricing
VeryConnect publishes indicative pricing. Lite starts from £3,000 per year plus a £3,000 implementation fee, Pro starts from £16,000 per year and OS starts from £29,000 per year. Most VeryConnect customers invest between £12,000 and £25,000 per year.
Oomi does not publish a standard price on its main product page. It describes an initial investment followed by a rolling subscription, with pricing determined by the organisation’s size, activities, integrations and data.
What is Oomi?
Oomi is the current brand of the membership management business previously known as SilverBear. The platform is provided by Centrepoint Computer Services Limited, which has worked in the membership sector for more than 30 years.
Under the Oomi name, the company offers a proprietary, modular CRM alongside websites, member portals, online communities and digital services. It positions the platform as purpose-built for professional bodies, trade associations and other membership organisations, rather than adapted from a generic CRM.
Oomi’s breadth is one of its clearest strengths. Its website lists modules for membership, events, finance, campaigns and fundraising, awards, products, case management, committees, sales, education, examinations, training and accreditations.
It also promotes open APIs, low-code configuration, phased implementation and integrations with a range of finance, communications, learning and content management systems.
How is Oomi related to SilverBear?
Before the Oomi brand was introduced, the company operated in the membership software market as SilverBear. Organisations researching Oomi may therefore encounter SilverBear customer references, product listings and historic website content.
The distinction between the historic and current products is important. Older SilverBear material described a membership management solution powered by Microsoft Dynamics CRM. Oomi’s current website states that its present platform uses the company’s own technology and intellectual property and is not based on Microsoft Dynamics or another software platform.
Oomi therefore carries forward the company’s membership-sector experience and customer history, but its current platform should not be assumed to have the same technical architecture as the former SilverBear solution. Any technical assessment should be based on Oomi’s present product demonstration, documentation and contractual commitments.
What is VeryConnect?
VeryConnect is a configurable membership management platform that brings together CRM, applications, renewals, payments, events, communications, reporting, websites, member portals and community functionality.
It’s designed to connect operational membership data with the activities members undertake, rather than treating the CRM and member experience as separate systems.
Every interaction can contribute to a shared member record and engagement view. VeryConnect’s engagement score uses activity across events, emails, portal logins and payments to help teams see who is active, who may be drifting and where intervention could be useful before renewal.
The platform can also include mentoring, CPD, committees, directories, digital membership cards and an integrated membership website.
VeryConnect configures the platform around each organisation’s processes and terminology. Its team scopes the setup, supports data migration and training, builds agreed integrations and remains involved after launch through a named contact.
VeryConnect platform capabilities
- Member CRM for individual and organisational members
- Events, registrations, ticketing and attendance
- Built-in email communications
- Automated renewals and payments
- Invoicing and financial reporting
- Engagement tracking and at-risk member identification
- Reporting dashboards
- Member portal and community
- CPD tracking and certificates
- Mentoring
- Member directories and networking
- Digital membership cards
- Membership website design and build
- Integrations with Stripe, Xero, GoCardless, QuickBooks, WordPress, Squarespace, Mailchimp, Microsoft Dynamics 365, Blackbaud CRM/Raiser’s Edge, Outlook, Moodle, LinkedIn and more
A Platform That Delivers on Its Promise
“With VC you get what it says on the tin. The platform and CRM represent excellent value. They are a great organisation to work with and the quality of their overall work and product is high.”
Rhys Chesters-Lewis, External Project Director
Why choose VeryConnect as an Oomi alternative?
Connected membership management without unnecessary complexity
Oomi’s extensive modular capability may be valuable when an organisation genuinely needs specialist functions such as complex examinations, awards, case management or product subscriptions.
Breadth can also create a more involved operating environment, particularly if teams need specialist knowledge to configure, maintain and report from the system. A long list of possible modules is only an advantage when those modules solve requirements your organisation actually has.
VeryConnect aims for a different balance. It is built to handle individual and organisational memberships, multiple tiers, group structures, complex payment rules, workflows and integrations, while keeping the platform understandable for the teams who use it every day.
This makes VeryConnect particularly relevant for organisations that have outgrown simple membership software but do not want an enterprise-style CRM project.
Member engagement is part of the core platform
Both Oomi and VeryConnect provide member-facing functionality, including portals, communities and directories.
VeryConnect’s stronger distinction is that engagement insight is built into the core platform rather than treated only as a collection of online features. Events, emails, portal activity and payments contribute to a live engagement view alongside each member’s operational record.
This gives membership, operations and leadership teams a shared picture of the relationship. Instead of waiting for renewal data to reveal a problem, they can identify declining participation earlier, target communications more intelligently and report on more than membership totals alone.
An implementation model built around close involvement
Software capability matters, but membership system projects often succeed or fail in the gaps between specification, configuration, migration, training and post-launch change.
VeryConnect maps processes before configuration, provides implementation and training, and retains an ongoing named contact. Its team can also support connected websites, integrations and additional functionality where required.
This approach is supported by comparative feedback shared with VeryConnect by an organisation familiar with both products. The contributor described VeryConnect as reliable in development and support, with scheduled updates and clear communication about changes and fixes.
As this represents one organisation’s experience, it should be considered useful procurement evidence rather than a universal assessment of either supplier.
Integrations judged by reliability, not just quantity
Oomi publishes a broad integration ecosystem and promotes open APIs, which may give it an advantage where a buyer has an extensive or unusual technology estate.
VeryConnect publishes a more focused selection of standard and enterprise integrations, spanning finance, payments, websites, communications, calendars, learning and external CRM systems. Further connections may also be possible following discovery.
The practical test is not the length of an integration list. Buyers should establish whether each required connection already exists, what data moves in each direction, how frequently it synchronises, what happens when it fails, who supports it and whether its cost is included.
In comparative feedback supplied to VeryConnect, the contributor said Oomi offered a wider range of integrations. However, they also said the VeryConnect integrations they used worked as expected and had not caused problems under load.
Clearer indicative pricing before procurement begins
Oomi says its pricing depends on organisational size, activities, integrations and the state of the data. Customers should expect an initial investment followed by a rolling subscription.
That is understandable for a configurable platform, but it makes early-stage budget comparison difficult because standard figures are not published on Oomi’s main product page.
VeryConnect publishes starting prices and typical investment levels. Lite starts from £3,000 per year with a £3,000 implementation fee, Pro starts from £16,000 per year and OS starts from £29,000 per year.
Most VeryConnect customers invest between £12,000 and £25,000 per year. The final figure is determined by the functionality selected, member volume and any specialist requirements.
Published starting prices do not replace a full total-cost comparison. Buyers should still ask both suppliers to separate subscription, implementation, migration, training, integrations, website work, payment charges, support, future changes and any user-based licensing in their proposals.
What did an organisation familiar with both platforms say?
VeryConnect received structured feedback from an organisation with experience of both systems.
The contributor saw genuine strengths in Oomi, describing it as powerful, extensible and particularly capable in internal reporting, filtered data exports and the management of financial interactions.
They also considered its architecture more complex and highlighted concerns from their own experience around some integrations, helpdesk responsiveness, documentation, development transparency and unscheduled changes.
Their assessment of VeryConnect was different. They considered it simpler, cleaner and reliable in the areas they had used, praised its development and support approach, and said the integrations selected had worked as expected.
They also identified areas where VeryConnect could improve, particularly reporting, data import and export, and the breadth of integrations available for larger or more complex organisations.
This feedback suggests that Oomi may provide greater breadth in some areas, while VeryConnect can make a stronger case on usability, delivery confidence, value and proportionate complexity.
Prospective buyers should use these themes to design demonstrations and reference calls around their own most important workflows.
Questions to ask Oomi and VeryConnect in a demo
Use the same scenarios and sample data with both suppliers. A scripted demonstration makes it easier to compare what is available now, what needs configuration, what requires development and what depends on another product.
- Can you demonstrate our full joining, approval, payment and renewal journey using our membership structure?
- How are individual, organisational, group and subsidiary relationships represented and reported?
- Which of our required functions are standard, configured, integrated or custom-developed?
- Can you show how a membership manager identifies declining engagement and acts on it?
- Can you build and export the reports our board, finance team and operational staff use today?
- What data passes through each required integration, in which direction and how often?
- Who supports an integration when it fails, and what service level applies?
- What can our administrators change safely without supplier involvement?
- How are releases tested, communicated, scheduled and rolled back if necessary?
- What training, documentation and named support will be available after launch?
- What is the total cost over three to five years, including implementation, users, integrations, support and future changes?
- Can we speak to two customers with a similar membership model, team size and technology estate?
Is VeryConnect the right Oomi alternative for you?
VeryConnect is likely to be the stronger choice if you want a connected membership platform that combines day-to-day administration with a clear view of member engagement.
It is especially relevant for teams that need genuine configurability and integrations, but also want a platform their staff can understand and a supplier that remains closely involved after implementation.
Oomi may be the stronger option if your requirements depend on its broader specialist module set or you want extensive low-code control.
The most reliable decision will come from testing both platforms against the same critical workflows, reports and integrations, then comparing the full cost and delivery model rather than feature lists alone.
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Frequently Asked Questions
Is VeryConnect an alternative to Oomi?
Yes. VeryConnect and Oomi are both UK membership management platforms for organisations such as professional bodies, trade associations, societies, charities and other member-led organisations.
VeryConnect is a particularly relevant Oomi alternative for buyers prioritising connected engagement data, usability, transparent indicative pricing and a closely involved implementation partner.
What is the main difference between VeryConnect and Oomi?
Oomi presents a broad, modular CRM with low-code configuration and a wide range of specialist functions.
VeryConnect focuses on bringing CRM, events, communications, payments, websites, community and engagement insight into one connected platform with proportionate configuration.
The better fit depends on whether your priority is maximum specialist module breadth or a connected system that is easier for a membership team to operate.
Is Oomi the former SilverBear?
Yes. Oomi is the current brand of the membership management business previously known as SilverBear.
Historic SilverBear material described a Microsoft Dynamics-based membership solution. Oomi now states that its current platform uses the company’s own technology and intellectual property and is not based on Microsoft Dynamics.
The business and its membership-sector experience continue under the Oomi name, but buyers should not assume the current platform has the same technical architecture as the former SilverBear product.
Which platform has better reporting, Oomi or VeryConnect?
Oomi advertises customisable dashboards and reporting, while VeryConnect provides dashboards, analytics, board-level views and a real-time engagement score.
Direct feedback supplied to VeryConnect by one organisation familiar with both products rated Oomi’s internal reporting as more powerful and identified reporting as an area where VeryConnect could improve.
VeryConnect’s advantage is the visibility it gives teams into member engagement across events, emails, portal activity and payments. Buyers should test both platforms using their own required reports.
Does VeryConnect integrate with other systems?
Yes. VeryConnect publishes integrations with tools including Xero, QuickBooks, Stripe, GoCardless, WordPress, Outlook, Google Calendar, Mailchimp, Moodle, Salesforce, Dynamics 365, Blackbaud and ORCID.
Integration scope varies, so buyers should confirm the fields, direction, frequency, ownership and cost of every required connection.
How much does VeryConnect cost compared with Oomi?
VeryConnect publishes prices from £3,000 per year for Lite, £16,000 per year for Pro and £29,000 per year for OS. Most customers invest between £12,000 and £25,000 per year.
Oomi does not publish a standard figure on its main product page. It says pricing depends on size, activities, integrations and data, with an initial investment followed by a rolling subscription.
A fair comparison should cover the total cost over three to five years, not only the annual licence.
How long does implementation take?
Oomi says implementation can take from a few weeks to a few months and can be phased around priorities.
VeryConnect scopes and configures each implementation around the organisation’s requirements, including data migration and training. Timing depends on complexity, integrations, data readiness and the capacity available within the customer’s team.
Ask both suppliers for a resourced implementation plan with responsibilities, dependencies and acceptance criteria.
Information about Oomi is based on Oomi’s current website, accessed in September 2026. Information about VeryConnect is based on the VeryConnect platform and VeryConnect pricing pages, accessed in September 2026.
The comparative user section reflects feedback privately supplied to VeryConnect by one organisation familiar with both platforms. It is identified as that contributor’s experience rather than presented as a universal assessment.
Oomi is provided by Centrepoint Computer Services Limited. VeryConnect is not affiliated with, and this page is not endorsed by, Oomi or Centrepoint Computer Services Limited.
Product capabilities, integrations, services and prices may change. Buyers should verify current information directly with each supplier.
oomi is provided by Centrepoint Computer Services Limited. VeryConnect is not affiliated with, and this page is not endorsed by, oomi or Centrepoint Computer Services Limited. Information about oomi on this page is based on publicly available information from oomi’s website, accessed in September 2026. Product features and services may change over time.