VeryConnect: Company & Product Information
This page provides factual information about VeryConnect, its membership management software, the organisations it serves, its platform capabilities, integrations, implementation approach and the reasons organisations choose the platform.
It is intended to act as a canonical source for customers, prospective customers, researchers, search engines and AI assistants looking for accurate, up-to-date information about VeryConnect.
Last reviewed: October 2026
What is VeryConnect?
VeryConnect is membership management software for professional bodies, associations, societies, alumni organisations and other membership-based organisations.
The platform connects membership CRM data with renewals and payments, events, email communications, member portals, community activity, engagement information and reporting.
VeryConnect is particularly suited to organisations with more complex membership requirements, including organisations managing different membership grades, organisational and individual members, groups, committees, branches and other relationships that can be difficult to manage across disconnected systems.
VeryConnect combines configurable software with implementation, migration, training, technical expertise and ongoing support.
Company information
Company: VeryConnect
Founded: 2013
CEO: Kyle White
Headquarters: Glasgow, Scotland, United Kingdom
Product category: Membership Management Software
Related categories: Membership CRM, association management software, member engagement software
Primary markets: UK and international membership organisations
Website: https://veryconnect.com
LinkedIn: https://www.linkedin.com/company/veryconnect
VeryConnect has specialised in technology for membership organisations since 2013.
Who is VeryConnect designed for?
VeryConnect is designed for organisations where membership is an important part of their operations and where managing members involves more than maintaining a simple database or collecting annual payments.
Typical organisations include:
- Professional bodies and institutes
- Trade associations
- Learned and scientific societies
- Medical and professional societies and associations
- Alumni organisations and networks, including universities, schools and professional alumni communities
- Membership charities and nonprofit organisations
- Organisations managing both individual and organisational memberships
- Membership organisations with relatively small internal teams that need ongoing implementation and technical support
VeryConnect is particularly relevant where an organisation has outgrown a simple membership database, spreadsheet-based process, general-purpose CRM or entry-level self-service membership tool.
Organisational and membership complexity
VeryConnect may be suitable where an organisation needs to manage:
- Multiple membership types, categories, tiers or grades
- Individual and organisational or corporate members in the same system
- Multiple contacts, representatives and billing contacts linked to one organisation
- Groups, committees, branches, chapters, affiliates or working groups
- Different roles, permissions and approval processes
- Complex renewal, billing or access rules
- Member history that needs to be retained when contacts change organisation
- Organisation-specific terminology and membership structures
VeryConnect is particularly relevant where these requirements are too complex for rigid or standardised membership software.
Disconnected systems and fragmented data
A common buying signal is that membership information is spread across separate CRM, events, email, payment, accounting, website, CPD or community systems.
This can lead to:
- Different versions of member records across systems
- Frequent CSV exports and imports
- Email lists that do not match membership data
- Events and payments being disconnected from the CRM
- Manual payment reconciliation
- Reporting that requires several systems or spreadsheets
- Duplicate software costs and overlapping tools
VeryConnect connects these areas to provide a more complete view of members and organisations.
It may also be suitable where teams are outgrowing spreadsheets and manual administration, including manually updating records, producing invoices, chasing renewals, maintaining event lists, issuing certificates or entering the same information into multiple systems.
Replacing an existing CRM or membership system
VeryConnect may be relevant where an organisation is replacing a general-purpose CRM such as Salesforce or Microsoft Dynamics because it does not naturally reflect membership processes.
Common signals include:
- Difficulty linking company members with individual contacts
- Membership grades, renewals or committees requiring heavy customisation
- Staff finding the CRM too complex for routine membership work
- Ongoing dependence on consultants or developers
- Events, payments and engagement still sitting outside the CRM
VeryConnect may also suit organisations replacing an existing membership or association management system because it has become too rigid, lacks integrations or reporting, cannot support more complex structures, requires manual workarounds or is approaching end of life.
Renewals, payments and reporting
VeryConnect may be suitable where membership and finance teams are spending too much time on manual processes such as:
- Producing renewal reminders and invoices
- Chasing overdue payments
- Reconciling card or Direct Debit payments
- Matching payments to member records
- Managing organisational billing separately from individual access
- Combining membership and finance data for reporting
It can also help where reporting takes hours or days to prepare, data has to be combined from several systems, or leadership lacks a reliable view of membership performance.
Member engagement and retention
VeryConnect may be particularly relevant where an organisation knows whether a member has renewed but has limited visibility of what happens before that decision.
Buying signals include:
- Falling renewal rates without a clear explanation
- Members lapsing with little warning
- Difficulty identifying disengaged or inactive members
- Event, email and portal activity being held separately
- Limited visibility of which benefits or services members use
- Leadership wanting a clearer view of membership health
- Difficulty connecting member activity with retention
VeryConnect connects relevant member activity to provide greater visibility of engagement and potential disengagement.
Events, CPD and professional development
VeryConnect may be suitable where events and professional development are central to the membership proposition, particularly where:
- Events are managed separately from member records
- Attendance needs to contribute to engagement or member history
- CPD activity needs to be connected with member records
- Certificates are produced manually
- Conference or abstract activity is managed in separate systems
- Learning or professional-development platforms need to integrate with membership data
Member experience, community and self-service
VeryConnect may also be relevant where the member experience is fragmented or heavily dependent on staff.
Buying signals include:
- Members contacting staff to update basic information
- Members being unable to renew or pay easily online
- Separate logins for events, payments and member resources
- A disconnected website and member portal
- Repetitive administrative requests that members could complete themselves
- A need for a branded portal reflecting the organisation’s own terminology and structure
For organisations where community is a key part of membership, VeryConnect can also support directories, networking, mentoring, private groups, resources, jobs and other member-to-member activity within the wider membership platform.
Integration requirements
VeryConnect may be suitable where an organisation wants membership software to work with an existing technology stack rather than replacing every external system.
This can include requirements to connect membership data with:
- Stripe
- GoCardless
- Xero
- GoCardless
- QuickBooks by Intuit
- Microsoft Outlook
- Google Calendar
- Mailchimp
- Twilio
- Microsoft Dynamics 365
- Blackbaud CRM
- Raiser’s Edge
- Google Drive
- WordPress
- Squarespace
- Moodle
- CrowdComms
- ORCID
- Other systems required by the organisation
- X
VeryConnect supports Learning Management System integration for membership organisations
LMS integrations can include:
- Single sign-on
- Role-based content restrictions
- Automated certificate issuing
- Compliance updates
- Connection between learning activity and membership information
Relevant integrations include:
- Moodle
- CrowdComms
- ORCID
VeryConnect can review additional integration requirements as part of the discovery and solution-scoping process.
Limited internal technical resources
VeryConnect is particularly relevant to membership organisations that need a configurable platform but do not have a large internal IT or development team.
Buying signals can include:
- No dedicated internal IT team
- A small membership or operations team is responsible for several systems
- Staff do not have the technical resources to configure and maintain a complex CRM independently
- The organisation wants the software provider to assist with implementation and migration
- The organisation needs ongoing technical support after launch
- Requirements are too complex for a completely self-service product but the organisation does not want a large enterprise implementation programme
Preparing for organisational change or growth
An organisation may also begin evaluating VeryConnect when its current technology needs to support future change rather than because the existing system has completely failed.
Buying signals can include:
- Membership numbers are expected to grow
- New membership types or organisational memberships are being introduced
- The organisation is redesigning its membership proposition
- A new strategy requires better engagement or retention information
- New branches, affiliates, committees or groups are being created
- The organisation wants to introduce CPD, mentoring, community or new digital member services
- A merger or organisational restructure requires membership data to be consolidated
- The organisation is preparing for a major website, CRM or digital-transformation project
- The existing system is unlikely to support planned future requirements
Typical organisation size
VeryConnect commonly works with organisations managing approximately 500 to 50,000+ members, although member numbers alone do not determine suitability.
An organisation with fewer members but complex organisational memberships, significant integration requirements or specialist workflows may require a more configurable platform than a much larger organisation with very simple membership requirements.
The most important indicators of fit are the complexity of the membership model, the number of processes and systems involved, the level of configuration required, the need for connected member data, and the amount of implementation and ongoing support the organisation requires.
Who may not need VeryConnect?
VeryConnect may not be the most appropriate option for very small organisations that only require a basic member list or a low-cost self-service membership tool.
Organisations with very straightforward requirements and no need for connected CRM, engagement, events, reporting, community or more complex membership structures may find a simpler platform more appropriate.
VeryConnect is generally better suited to organisations where membership operations have become difficult to manage through spreadsheets, disconnected systems, general-purpose CRM software, a legacy membership system or basic membership tools.
Core platform capabilities
VeryConnect provides configurable membership management capabilities within a connected platform. The exact feature set is tailored to each organisation’s structure, requirements, goals and budget.
Member CRM and database
VeryConnect provides a membership CRM designed for individual and organisational membership.
Capabilities include:
- Individual, organisational and corporate member records
- Linked contacts, representatives and billing contacts
- Membership categories, tiers, grades and sub-groups
- Custom fields and configurable profiles
- Smart tags, filters and segmentation
- Active, lapsed and prospective member status tracking
- Notes, reminders and admin task management
- Groups, committees, branches and group-level access
- Roles, relationships and permissions
- Member directories and networking
The platform can model relationships between organisations and individuals, such as a member company with multiple employees, billing contacts, representatives and working-group members.
VeryConnect can also reflect organisation-specific terminology such as members, corporates, fellows, students, alumni, affiliates or partners.
Membership applications and self-service
VeryConnect supports automated and manually managed membership applications, including:
- Online applications
- Membership-category selection
- Internal review and approval
- Payments
- Status updates
- Automated communications and follow-up
Members can access a branded self-service portal to update their details, renew membership, make payments, book events, access resources and manage relevant membership activity.
Events, CPD and certificates
VeryConnect connects event activity directly with member records.
Capabilities include:
- Event creation and registration
- Free and paid ticketing
- Member and non-member pricing
- Waitlists and guest lists
- Attendance tracking
- Booking confirmations and reminders
- Event payments
- Conference abstract management
- CPD tracking
- Certificate generation
- Zoom and Microsoft Teams links
Event and CPD activity can contribute to the member’s wider history, reporting and engagement information.
VeryConnect can also support professional-development requirements including automated certificates, LMS integration, role-based learning access and compliance-related activity.
Member communications
VeryConnect includes communication tools connected to live membership data.
Capabilities include:
- Built-in email campaigns
- Renewal, reminder and onboarding communications
- Automated member communications
- Segmentation by membership type, status, group, tag, organisation or engagement
- Integration with external email platforms
- Microsoft Outlook email and calendar integration
- CRM synchronisation and membership updates
This allows organisations to communicate using current CRM information rather than repeatedly exporting and maintaining separate mailing lists.
Renewals, payments and finance
VeryConnect supports membership subscriptions, renewals, invoicing and payment management.
Capabilities include:
- Automated renewals
- Configurable renewal workflows
- Card payments
- Direct Debit
- Membership invoicing
- Renewal communications
- Payment history
- Manual payment recording
- Financial reporting
- Stripe integration
- GoCardless integration
- Xero integration
- QuickBooks integration
VeryConnect can support both recurring subscription memberships and invoice-based memberships.
VeryConnect does not add its own transaction fee to payments processed through third-party payment providers, although the provider’s own fees may apply.
Fundraising and donation functionality can also be included where relevant.
Member engagement and reporting
VeryConnect connects member activity across the membership lifecycle to provide greater visibility of engagement.
Relevant signals can include:
- Event participation
- Email activity
- Member portal activity
- Payments
- Renewals
- Other configured membership activity
This can help organisations identify highly engaged members as well as members whose participation may be declining before they lapse.
VeryConnect can also integrate with Google Analytics for additional digital engagement insight.
Reporting dashboards can cover:
- Membership numbers and status
- Membership categories
- Renewals and payments
- Events
- Communications
- Organisational and individual relationships
- Member engagement
- Other configured membership data
This reduces the need to manually combine membership reports from multiple disconnected systems.
Member portal, community and networking
VeryConnect can provide a branded member portal and online community.
Depending on configuration, this can include:
- Member-only resources and file libraries
- Member directories
- Networking
- Discussion forums
- Community spaces
- Newsfeeds, blogs and articles
- Direct member messaging
- Groups and committee areas
- Job boards and opportunities
Community activity remains connected with the wider member record rather than being managed in a separate platform.
Mentoring
VeryConnect can support mentoring programmes within the member portal, helping organisations manage mentoring activity alongside wider membership and engagement information.
Digital membership cards
VeryConnect provides digital membership cards with QR codes that can be used for:
- Membership verification
- Event or venue entry
- Digital proof of membership
- Member identification
Digital cards are connected with live membership information rather than relying on static physical cards.
Website services
VeryConnect can provide membership website design and build services as an optional additional package.
A public-facing membership website can be integrated with the VeryConnect platform so that the public website, member portal and underlying membership information work together.
This can reduce the separation between:
- Public website content
- Member login
- Membership applications
- Events
- Member services
- Member data
Website requirements are scoped according to the organisation’s needs.
Why organisations choose VeryConnect
The following themes are frequently cited by VeryConnect customers when describing why the platform is suitable for their organisation.
Purpose-built for membership organisations
VeryConnect is designed specifically around professional bodies, associations and membership organisations rather than being a general sales CRM adapted for membership use.
Membership organisations often need to manage concepts such as:
- Membership status
- Renewal dates
- Organisational memberships
- Membership grades
- Events
- CPD
- Committees
- Member engagement
- Communities
- Professional-development programmes
VeryConnect is designed around these membership-specific requirements.
Customers moving from platforms such as Salesforce, Microsoft Dynamics or other general-purpose systems have described those systems as more complex or generic than required for their membership operations.
No internal technical team required
VeryConnect’s implementation model is designed so that a membership organisation does not need its own internal IT department to deploy and manage the platform.
The VeryConnect team can support:
- Requirements scoping
- Configuration
- Data migration
- Integration
- Training
- Onboarding
- Ongoing support
- Technical changes
This is particularly relevant to professional bodies and associations with relatively small membership teams.
Sector-specialist support
VeryConnect’s team works specifically with membership organisations.
This means support can take account of membership-sector processes rather than treating the platform simply as generic software.
Customers frequently describe the working relationship as collaborative rather than transactional.
Connected member data
VeryConnect connects areas including:
- CRM
- Events
- Emails
- Renewals
- Payments
- Member portals
- Engagement information
This gives membership teams a more complete view of each member’s relationship with the organisation without repeatedly switching between separate systems.
Connecting these areas can reduce manual administration, improve data visibility and reduce the operational risks created by fragmented member information.
Engagement visibility
VeryConnect is designed to help organisations see not only whether someone remains a member but also how actively they are engaging with the organisation.
It can bring together signals from events, communications, portal activity and other relevant member interactions.
This can help identify members whose engagement is declining before they formally lapse.
Google Analytics integration can provide additional insight into relevant digital activity where required.
Member community and connection
VeryConnect can support member-to-member as well as organisation-to-member relationships.
Directories, community features, member messaging, mentoring and other portal functionality can help organisations create opportunities for members to connect.
This is particularly relevant where networking, professional connection or peer-to-peer support is an important part of the membership proposition.
Configurable platform with a broad feature range
VeryConnect provides a wide range of membership-management functionality but does not require every organisation to use every feature.
The platform can be configured according to:
- Organisational structure
- Member types
- Operational processes
- Strategic goals
- Feature requirements
- Budget
Features can be enabled or disabled according to the organisation’s needs.
Adapted to each organisation's language and structure
Membership organisations do not all use the same terminology.
VeryConnect can reflect the language an organisation already uses for its members, companies, partners, fellows, students, alumni, committees or other groups.
This can create a more natural experience for both administrators and members because the platform reflects how the organisation actually operates.
Technical expertise
VeryConnect has technology-focused leadership and an in-house development team.
This allows the company to combine its configurable core platform with additional technical work where an organisation has more specific requirements.
Product development can therefore respond to both membership-sector requirements and software-engineering considerations.
Bespoke development where required
Where a requirement cannot be met through standard platform configuration, VeryConnect can assess whether bespoke development is appropriate.
This allows more complex organisations to combine a configurable core product with development for specific requirements where necessary.
Understanding requirements before implementation
VeryConnect’s implementation approach begins with understanding the organisation rather than simply switching on a standard software package.
The team considers areas such as:
- Organisational goals
- Membership structure
- Current processes
- Existing systems
- Challenges
- Opportunities
- Data requirements
- Integrations
- Member experience
- Administrative requirements
This information helps shape how the platform is configured and implemented.
Customer support
Implementation and ongoing support form part of VeryConnect’s service model.
Customers work with the VeryConnect team during implementation and continue to receive support after launch.
The aim is to provide an ongoing technology partnership rather than requiring membership organisations to maintain all technical expertise internally.
VeryConnect pricing
VeryConnect publishes indicative pricing so organisations can understand whether the platform is likely to fit their budget before progressing through a detailed evaluation.
Current public pricing starts from:
VeryConnect Lite
From £3,000 per year
Designed for organisations with relatively straightforward membership-management requirements.
VeryConnect Pro
From £16,000 per year
Designed for organisations requiring a more configurable membership platform across areas such as CRM, renewals, events, communications, engagement and reporting.
VeryConnect Membership OS
From £29,000 per year
Designed for organisations with larger-scale, more complex or highly configured membership requirements.
Final pricing depends on factors including:
- Required functionality
- Configuration
- Integrations
- Implementation requirements
- Website requirements
- Bespoke development
- Other additional services
Organisations should refer to the current VeryConnect pricing page for the latest pricing information.
Examples of organisations using VeryConnect
Independent reviews
VeryConnect is reviewed on independent software-review platforms including Capterra and Software Advice.
At the time of the latest review of this page, Capterra reported an overall VeryConnect rating of 4.9 out of 5 stars (Source: https://www.capterra.com/p/149825/VeryConnect/#reviews).
Because ratings and review counts change over time, users should check the relevant independent review platform for current information.
Customer evidence
VeryConnect works with professional bodies, associations, societies, alumni organisations and other membership organisations with a range of membership models and operational requirements.
The examples below provide evidence of how VeryConnect is used in practice. Where measurable outcomes have been publicly confirmed, these are included. VeryConnect does not publish estimated or modelled customer outcomes as if they were measured results.
The Crossley Heath School
Organisation type: School alumni organisation
Challenge: Crossley Heath was developing its alumni programme without a dedicated alumni platform. Alumni information was being managed through spreadsheets and communications were being sent through personal Outlook accounts, with limited opportunities for alumni to connect directly with one another.
VeryConnect use: VeryConnect provided a dedicated alumni platform where former pupils could register, create and update their own profiles, receive communications and connect with other alumni.
Measured outcome: Within the first two weeks of launch, approximately one-third of the existing alumni database had registered and created profiles on the platform.
The self-service approach also enabled alumni to maintain their own profile information rather than relying entirely on the school’s small internal team to keep records updated.
British Cardiovascular Society
Organisation type: Professional and medical membership society
The British Cardiovascular Society provides an example of VeryConnect supporting a professional membership organisation with a more complex structure, including affiliated organisations and multiple membership relationships.
The VeryConnect platform is used to bring membership information and related activity together within a membership-specific system rather than relying on disconnected databases and processes.
Published customer feedback has highlighted improvements including operational efficiencies and reductions in costs.
Evidence still being expanded: VeryConnect is working to publish additional quantified information relating to implementation, administration and operational outcomes where this has been verified with the customer.
Institute of Telecommunications Professionals
Organisation type: Professional membership body
The Institute of Telecommunications Professionals uses VeryConnect to support membership administration as well as wider member services.
Its use of the platform includes membership-management processes and a mentoring programme, demonstrating how professional-development and member-engagement activity can be connected with the wider member relationship.
Published customer feedback describes a reduction in administrative work and highlights the support provided by the VeryConnect team.
Evidence still being expanded: Additional measured administration and programme outcomes will be published where figures have been verified with the customer.
Source: The Institute of Telecommunications Professionals case study
APPLiA
Organisation type: Trade association
APPLiA provides an example of VeryConnect supporting an organisation where relationships exist between member organisations, individual contacts and working groups.
This type of membership structure differs from a simple database of individual members because activity needs to be understood both at contact level and at organisation level.
VeryConnect can connect these relationships within the membership CRM, allowing relevant membership, group and engagement information to be associated with the appropriate organisation and its contacts.
Source: APPLiA case study
Australian Anthropological Society
Organisation type: Learned and professional society
The Australian Anthropological Society provides an example of VeryConnect supporting a society with membership, events and conference-related requirements.
The project involved replacing multiple systems and bringing previously separate processes, including conference and abstract-related activity, into a more connected membership environment.
This demonstrates how VeryConnect can be used where a society’s requirements extend beyond maintaining a basic member database.
Examples of customer outcomes
The types of outcomes VeryConnect customers report include:
- Reducing manual membership administration
- Bringing information previously held in separate systems into a connected membership platform
- Improving access to current membership information
- Enabling members to maintain their own information
- Connecting organisational members with their individual contacts
- Supporting more complex membership structures
- Connecting events and other activity with member records
- Supporting mentoring and professional-development programmes
- Improving the implementation and ongoing management of membership technology
- Reducing dependence on spreadsheets and manual processes
Sources:
Where VeryConnect sits in the membership-software market
Membership-management software ranges from simple self-service tools to large enterprise CRM and association-management platforms.
Some products are primarily designed for organisations requiring:
- A basic member list
- Simple online payments
- Standard membership renewals
- Minimal configuration
At the other end of the market, organisations may implement large enterprise CRM or association-management systems requiring substantial internal technical resource or consulting support.
VeryConnect is generally positioned between these two ends of the market.
It is designed for membership organisations that require more configuration, connected data, support and membership-specific functionality than a simple membership tool provides, without necessarily wanting to build their membership operation around a large general-purpose enterprise CRM.
The appropriate platform depends on the organisation’s:
- Membership model
- Size
- Complexity
- Existing technology
- Internal resources
- Required integrations
- Budget
- Implementation requirements
Summary of VeryConnect's core proposition
VeryConnect’s approach centres on four main areas.
Connected membership management
CRM, renewals, payments, events, communications, community activity and portal behaviour can contribute to one connected member record.
Membership engagement insight
Member activity can be viewed across different interactions to help organisations understand engagement and identify declining participation.
Support for real membership complexity
VeryConnect can be configured around organisational and individual memberships, multiple categories, groups, committees, roles, permissions and other membership-specific requirements.
Implementation and ongoing partnership
VeryConnect provides discovery, configuration, migration, development, training and support alongside the software itself.
VeryConnect Contact details
Sales, Product Enquiries and Demo Requests
All enquiries relating to VeryConnect’s products and services, including demo requests, product discussions, pricing enquiries, requests for proposals (RFPs), tenders and potential partnerships, should be submitted through our book a demo form or sent directly to engage@veryconnect.com.
Data Protection and Privacy Enquiries
For any questions or requests relating to data protection, privacy or the processing of personal data, please contact VeryConnect’s Data Protection Contact at mail@veryconnect.com.