Meeting our customers in person

Elise Mackirdy from VeryConnect (left), meeting with Kate Murdoch from NMIS (right). With Teams and Zoom calls replacing a lot of in person travelling and physical meetings, it’s so valuable to meet with our customers face to face, when the opportunity arises. This month we met with the National Manufacturing Institute of Scotland which is […]

Our Exciting Funding News!

Edit: This story has now been published in The Herald and The Scotsman We’re excited to announce that we have been awarded the £50,000 Digital Development Loan from The Scottish Government! This is the largest Digital Development Loan available, and is part of the Government’s wider £36 million Digital Growth Fund, created to support the development of Scottish business’s digital skills […]

VeryConnect team recognised at ICC 60th Anniversary Awards

On 13th July 2018, International Cat Care hosted their Annual Awards ceremony to recognise the achievements within their global community. This year’s awards also celebrated the charity’s 60th birthday. Church House, London. © International Cat Care 2018 The event gathered and recognised those who have made a contribution to animal welfare through products, services and […]

7 ways members may expect you to improve in 2018 because of Customer Experience

Customer Experience (CX) is becoming increasingly established. CEOs are recognising that customers today are empowered and that the customer perception of their brand is one of their most valuable assets. Every step of the customer journey needs to give a solid brand image that delivers on all pre-sale promises. A study in 2016 found that 75% […]

Guest blog: How to run a Masterclass for your members

by Kimberley White, Project Coordinator, Textiles Scotland Based in Glasgow, Scotland, Kimberley White is the Project Coordinator for membership organisation Textiles Scotland. Textiles Scotland is passionate about textiles designed, manufactured and made in Scotland. Kimberley runs masterclasses for textile designers and manufacturers to help them improve their business processes. Kimberley wrote this article for us on how […]

The 5 most shared tips for membership organisations in 2017

What topics resonated the most with the membership sector in 2017? To get an idea we looked at the most shared content. We used Buzzsumo to find the most shared articles about membership organisations published in 2017, then organised these by the number of LinkedIn shares to focus on professional articles only. Finally, we condensed the list to only include articles […]

Young member perspectives: Benefits of an online community

Engaging younger members is a key priority for many membership organisations. Members are increasingly expressing the need for an interactive online experience, and the ability to connect with each other online. However, with social media being a natural part of life for many members you might ask if there is any point in creating a […]

GetApp Lab uncovers the importance of online member portals – Our thoughts on the 2017 Membership Management Report

GetApp Lab provides research, analysis, and insights to help you choose the right software to grow your business. They recently published a report uncovering the increasing need for membership organisations to move online by providing digital platforms for member self-service and networking. Their team surveyed 200+ respondents who participate in a range of membership organisations. […]

What you need to know about timing membership renewals

Membership renewals are a key concern for many membership organisations. You need to ensure that the renewal process is as smooth as it can be, including that the timing is right. Our business development team noticed that they have many conversations with membership organisations that run annual renewals in January. Having seen advice against this, […]

What our team is thankful for this Thanksgiving

Having an attitude of gratitude has a range of benefits, including improving your physical health and relationships with other people. Our international team took a moment to reflect on what we are the most thankful for in 2017. Our new office We moved offices in August to allow for business growth. Our new office is in […]